Returns & Exchanges
At The Cruiser Store, we want you to love your fashion finds, which is why we offer a 30-day hassle-free return and exchange period for all unworn items with original tags attached. Our streamlined process ensures that if your purchase isn't the perfect fit, we will help you find something that is or provide a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely place the items in their original packaging, ensuring all hangtags are attached and the garment is in its original, unworn condition.
Ship It Back
Print the prepaid shipping label provided via the portal and drop off your package at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will issue a refund to your original payment method or ship out your new exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing